Updated September 19, 2022

1. Introduction

The terms of this Privacy Policy constitute an inseparable part of the Cera Terms of Use. The terms in this Privacy Policy shall have the same meaning assigned to them in the Terms of Use unless otherwise specified.

This Privacy Policy outlines our practices with respect to collecting, using, and disclosing your information when you use the Services, including your personal data, which includes information that relates to a living individual and can be used to identify that individual (“Personal Data”). This Privacy Policy covers all of our Services and products and all methods by which you may access our Website and/or our Services, including the web and mobile applications.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By using the Services, you agree to the terms of this Privacy Policy and your continued use of the Services constitutes your ongoing agreement to the Privacy Policy.

If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, which is outlined in the GDPR Privacy Notice and that constitutes an addendum to this Privacy Policy.

We understand that privacy is an important issue to you, and we respect the privacy of our consumers, clients, and users. We aim to protect the security and confidentiality of Personal Data about you that we acquire.

2. Information We Collect

To use the Services, you will be required to fill in and provide the following two categories of information: identity information and services information. We do not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us.

A. Identity information

Cera may collect the following identity information about you to provide the Service:

  1. name, nationality, gender and date of birth, country of residence, email address, and phone number;
  2. a copy of your national identity card and a recent passport/driver’s license photograph;
  3. your residential address, including proof of address such as your bank statements or utility bills;
  4. bank account information and credit-related Personal Data including bank statements or tax assessments;
  5. location data;
  6. details of an individual's dealings with us, including telephone records, email, and online interactions; and
  7. other information as may be provided by you from time to time when you engage in our Services, respond to surveys available on the Services, or communicate with us.

B. Service information

Cera may collect the following information that helps us to contact you and provide you with the Services, including but not limited to: